10 Effective Leadership Skills You Need in the Age of AI

Artificial Intelligence (AI) and Automation are about to disrupt every industry and change the way we work forever. While decision makers in the past spent a significant amount of time on administrative tasks such as coordinating, scheduling, and making short-term data driven decisions, AI will soon be able to take over these and other complex tasks. Managers and leaders will now have to understand the technical role of AI and fill in the gaps in areas it is a long way from developing, interpersonal and soft skills. 

As automation takes over decision-making on a daily basis, the next generation of managers with AI Leadership skills will have to take up higher-level responsibilities involving the human aspects of decision making such as innovative thinking, employee development, and bridging the gap between technology and people. It also means that business leaders have much to gain with the advent of AI as found by an Infosys study. According to the report, 90% of the C-level executives expect measurable benefits from the deployment of AI technology in the organization while 77% of decision-makers in the IT sector are confident that employees can be trained to work with the new job roles that AI will bring to the organization. 

The advantages of AI are sure to offset the short-term challenges that it will bring with its adoption. Therefore it is critical that the leaders who will spearhead the transition of the current workforce into an automation driven paradigm possess the right set of skills to manage both the machine and human side. 

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Here are 10 AI Leadership skills that are essential for the future: 

1. Emotional Intelligence

Emotional intelligence is one of the most valued skill leaders can possess in dynamic work environments. It is the ability to recognize and manage the emotions of oneself and others for reducing conflict and better human interaction. People with high EI can connect with others and display empathy and understanding. According to a Capgemini survey emotional intelligence is an essential skill set for the age of AI. The survey found that 74% of the executives believe that EI will become a Must-have skill and the demand for it is expected to increase by as much as six times. 

2. Agility

The rate of disruption that AI brings to every industry necessitates that the business leaders keep up with the change and continue making critical decisions using the newly available technologies. They should not only be able to embrace change but also celebrate it, motivate their teams to follow in their footsteps, and adapt quickly to it by developing new skills that will enable them to work with unfamiliar technologies and procedures. Here leaders need to view change not as a burden but as an opportunity to grow and innovate with their new tools. 

3. Empathy

Empathy is the ability to put oneself in the other’s shoes and see the world from their point of view. Leaders who are highly empathetic can establish trust with their employees and build positive relationships that can be highly productive for the organization. Managers who show greater empathy towards their employees are able to improve job performance and are even rated higher. Empathy is also essential to understand the pain points of employees and resolve conflicts 

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